return instructions
We remind you that you have 14 days from the date of receipt of the goods to make the return.
Pack the item you wish to return. You can reuse the bag or box you received.
Be sure to include your invoice in the package. You can download it from your Account or contact us through the site to get it.
Attach the label to the package and give another copy of the invoice to the courier if you are shipping from a NON-EU country.
Drop off your parcel at a DHL ServicePoint or arrange a pick up at your home or office.
You will receive your refund within a maximum of 14 days.